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Nowadays, not only do clients demand total quality products and services, but also firm guarantees as to equipment and process reliability. In this context, control becomes an absolute necessity.
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ASSISTANCE SYSTEME LD is a company that specializes in the development of control strategies and in the configuration and integration of process control systems. Since 1988, we have been responding successfully to real challenges in several areas of activity on behalf of enterprises or industries that use high-tech equipment. Thanks to the expertise, versatility and professionalism of our multidisciplinary team, we can contribute significantly to the growth in productivity of the companies we serve and to the quality improvement of their products. In other words, we make every effort to maximize the profitability of our clients' past, present, and future investments geared towards building competitiveness successfully.
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As a company, we are not simply looking to build a "business solution" with our client, but rather to enter into a true strategic partnership that will allow both companies to reach an optimum growth level, and will bring short-term as well as long-term cost-effectiveness.
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Our mission consists in:
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Always wanting to satisfy your requirements, we are committed to putting our unique know-how at your service by:
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Inadequate strategies and inappropriate monitoring equipment can cause serious headaches and end up being an important waste of time and money.
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As soon as we get a mandate, we analyse our client's needs thoroughly and carefully. Afterwards, we work out a strategy and a control structure in close consultation with our client, keeping in mind the results of our analysis. This approach allows our client to avoid many unpleasant surprises and problems, such as the need to restart the configuration and integration process after the work is completed, as a result of bad planning earlier. We make sure that the equipment we recommend and install satisfies our client's requirements. To achieve this, we select standard equipment and configure softwares that can be used in a friendly and intuitive manner. The same is true for the reference material we provide on how to operate the system. We also offer customized training to members of the staff. Striving to offer products and services that meet total quality standards, the ASSISTANCE SYSTEME LD team spares no effort to ensure that every dollar spent by its clients is profitable.
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Our engineers and technologists are recognized and esteemed not only for their training, experience and expertise, but also for their creativity, dynamism, dedication and capacity to analyze and synthesize.
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All members of our team keep on improving their knowledge and skills, particularly by keeping close contact with most suppliers and manufacturers of automated systems, such as PLC, DCS and MMI. On top of being informed of technological developments, they constantly widen their fields of expertise. Combined with our knowledge of processes and our firsthand experience, our avant-garde abilities and approach focused exclusively on our clients' needs allow us to offer optimum solutions. Whatever the area of activity, ASSISTANCE SYSTÈME LD is synonymous with peace of mind.
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Assistance Système LD does not limit its activities to the integration of control systems. Indeed, for a number of years, at the very core of our enterprise, we have been conducting important research and development projects aimed at continually developing new products and services with a strong added value that benefit our clients.
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Based on our extensive experience in various industries, we have developed a totally new server/client concept to deliver and manage all documents used by plant production, maintenance and administrative personnel. This Web technology innovative software called INTRA+ allows a user-friendly delivery of technical drawings (AutoCAD, MicroStation, etc.) ISO documents, instruction manuals, production reports, problem reports, lists of equipment, databases (Access, SQL, Oracle, etc.) via a unique window (source software not required). INTRA+ provides support to the plant's personnel 24 hours a day, 365 days a year, and brings spectacular reductions in lost time and production delays. We are presently continuing to improve INTRA+ which, in Phase II of its development, will be able to deliver real-time information from the plant's control systems. To download a demonstration of INTRA+, please visit our "Products" section.
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In all projects that we carry out, we put high emphasis on integrity, openness and trust.
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We have acquired an enviable reputation among industrial entrepreneurs, manufacturers, suppliers and consultants because:
We are "field-people" who have acquired their expertise by working in the plant or in the field. So we know how important it is to have reliable processes in order to achieve stable and optimal production. That is why our innovative concepts, for instance, can determine very quickly the cause of a machine shutdown and provide information for easier restart.
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"We distinguish ourselves from the competition by making our clients' requirements the basis of our control strategies. And we intend to continue to do so because we are not system distributors: we are solution finders."
ALAIN LECLERC President |
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"Process control and instrumentation are key factors in the performance achieved by our clients. So we are always on the lookout for new technologies in order to be able to propose the most appropriate solutions and strategies."
STÉPHANE DUBÉ Vice-President
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